Refund policy

At Grip Galaxy, we maintain a Zero Return Policy.
All sales are final and we do not offer refunds or returns once a product has been delivered.

Size Exchange Policy

We understand that sizing can sometimes be tricky. We offer size exchanges only under the following conditions:

• The request must be made within 24 hours of delivery.
• The product must be unused, unworn, and in original condition.
• All original packaging, tags, and accessories must be intact.
• Exchange is subject to size availability.
• Customers may be responsible for delivery charges related to size exchange.

Manufacturing Defects

If you receive a product with a manufacturing defect, please contact us immediately.

• The issue must be reported within 24 hours of delivery.
• Clear photos and order details must be provided for review.
• Once verified, we will arrange an exchange.

Contact Us

For exchange requests or defect claims, please email us at: gripgalaxy.official@gmail.com

Please include:

• Your Order Number.
• Clear photos of the product.
• Description of the issue.