Terms of service
Welcome to Grip Galaxy. By purchasing from us or using our services, you agree to the following terms and conditions.
General Terms
- By placing an order, you confirm that the information you provide is accurate and complete.
- We reserve the right to refuse or cancel any order if necessary.
- Product availability may change without prior notice.
Pricing & Payments
- All prices are listed in Bangladeshi Taka (BDT).
- Shipping charges are added separately based on your location.
- We reserve the right to update prices at any time without prior notice.
Orders & Confirmation
- Orders are confirmed via phone, message, or email before dispatch.
- Please ensure your contact information is correct to avoid delays.
- Failure to receive calls for confirmation may result in order cancellation.
Shipping
- Delivery time is typically within 2–3 working days.
- Delivery timelines may vary due to courier or unforeseen issues.
Return & Exchange
- We maintain a Zero Return Policy.
- Size exchanges are allowed within the specified time period, subject to availability.
- Manufacturing defects must be reported within 24 hours of delivery with clear proof.
Product Condition
- Customers must check the product at the time of delivery.
- We are not responsible for damages caused by misuse, improper handling, or normal wear and tear.
Intellectual Property
- All images, logos, and content used by Grip Galaxy are the property of the brand and may not be used without permission.
Changes to Terms
- Grip Galaxy reserves the right to update or modify these Terms of Service at any time without prior notice.
For any questions regarding these Terms, please contact us:
Email: gripgalaxy.official@gmail.com
Phone: +8801568903571
Facebook: Grip Galaxy BD